Reason #482 Why Sprint Sucks
I have a long history of hating Sprint. One time, in college, I tried to cancel my Sprint contract only to get put on hold for 42 minutes and then lectured by the customer service rep who told me "most customers learn to be patient".

I didn't get to cancel, because Sprint threatened to charge me $200 to do so. And since then I've repeatedly had problems with random charges.

Alas, I'm still with them, because my contract seems to automatically extend every time I take a call. I believe I'm locked in until 2037. Or something.

Now, Sprint is charging me - and all the rest of their Texas customers - a new fee. You see, the lege passed a business tax increase that BUSINESSES ARE SUPPOSED TO PAY. Due to a quirk in the bill language, lovely Sprint decided to pass the tax onto customers, instead.

Lawmakers - who also hate Sprint - are trying to fix things.

"When I die, I'm hoping that I go to heaven and Sprint goes to hell so they can't get me." -Rep. John Smithee, R-Amarillo

Related:
9/27/2004 Sprint PCSuck
10/2/2004 Sprint PCSuck Update